The valuable support of dental secretaries

Useful tips will be given on how to get insurance companies to approve treatment plans and how to communicate using the motivational interview concept.   Many other challenges they have to struggle with everyday will be touched upon as well.

Only presented in french

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Seminar description

At last, here is a training specifically developed for secretaries who want to understand how dentists and hygienists think in the operating rooms.

Once they acquire these notions, secretaries will be better at assisting customers who have questions or concerns when they come out of the operating room.

They will also able to reinforce the message delivered during the diagnosis appointment, therefore improve the level of commitment from customers to the proposed treatment and to preventive follow-ups.

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